Teleperformance
ABOUT THE COMPANY
At Teleperformance, we provide industry-leading customer experiences and digitally powered business services for the world’s best brands. A globally diverse and inclusive company, we are a work family of more than 420,000 serving more than 170 countries and speaking 265 languages and dialects. We combine cutting-edge innovation with human understanding and empathy to deliver a comprehensive suite of best-of-breed services and end-to-end business solutions to integrate and optimize front-office customer support, back-office functions, and business operations. Our knowledge services portfolio applies Design Thinking and intelligent analytics to help companies optimize business processes and accelerate digital transformation. Because people and processes are the core of our business, we believe in hiring and nurturing top talent. Join our global network where the possibilities are endless, and everyone can make a difference. We are a socially responsible company that manages with a clear purpose and has been recognized in 2023 within the Top 5 of the World’s Best Workplace’s.
We are customer experience management experts.
JOB SUMMARY
BI Analyst with a background in T-SQL, SSIS and development of ETL processes. Experienced in the Microsoft business intelligence stack, development of Microsoft tabular models and PowerBI. Exposure to DAX and Azure Synapse and working with omnichannel contact centre data is desirable.Working as part of the Data team in a fast-paced environment.ETL DevelopmentWrite and develop SSIS packagesDevelop new Tabular models and enhance/ optimize existing onesCollaborate with business stakeholders to gather requirements and deliver actionable insights.Ensure data quality, integrity, and performance optimization across BI solutions.Required Skills & ExperienceBachelor’s degree in computer science, Information Technology, Data Analytics, or a related field.Power BI (reporting, dashboards, data models).Strong experience in MS SQLAzure Cloud Solutioning & ETL Processes (SSIS) (ADF)Synapse and Data Bricks / Azure Data Factory Progress SQL desirableExperience working with omnichannel contact centre data.Strong problem-solving, analytical, and communication skills.We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.
REQUIRED SKILLS
Analytics, Business intelligence, Stakeholder communication, Data science, Big data and data analytics, Data models and architectures
REQUIRED EDUCATION
Bachelor’s degree
Source: Fuzu Africa
Originally posted by source: 2026-11-12
To apply for this job please visit www.fuzu.com.