Network Support

ABOUT THE COMPANY

ESTABLISHMENT
In the year 2016, through the Legal Notice No. 92, Kabete Technical Training Institute was upgraded to a National Polytechnic Status with the name The Kabete National Polytechnic through a Legal Notice No.92 in exercise of the powers conferred on the Cabinet Secretary of Education in accordance with The Technical and Vocational Education and Training Act (TVET) No.29 of 2013; the basis under which the Polytechnic derives its mandate.

BACKGROUND
Kabete National Polytechnic has a rich history that dates back to 1924 when the colonial Government started it as a Native Industry Training Depot. It was later converted to a recruiting barracks for soldiers during the 2nd World war (1939 – 1945) after which the institute reverted to a school that offered three years of Trade courses for Primary Levels Education. Later when Kenya attained independence, it was converted to a National Technical Secondary School known as Kabete Technical High School which admitted form one students who emerged as outstanding performers in the Certificate of Primary Examination (CPE) series from across the Country. It also admitted to form 3, students from what used to be referred to as Grammar Secondary School, to pursue trade areas such as plumbing, electrical, and mechanical as a gateway to joining technical colleges.

With the change in Education System in 1985 from 7-4-2-3 to 8-4-4 system, the National Technical Secondary Schools were converted to Technical Training Institutes thereby Kabete Technical High School became known as Kabete Technical Training Institute and was mandated to train Trade Test, Artisan, Certificate and Diploma programs such as Carpentry and Joinery, Electrical and Electronics, Civil Engineering and Business Courses for the standard eight and form four leavers of the 8-4-4 system of Education. The objective was to instill skills to the trainees that would enable them to be either self-employed or join salaried employed in public and private sector as skilled technical personnel.

Kabete National Polytechnic is ISO 9001:2015 Certified and is committed to work with stakeholders to provide facilities for technological, professional and scientific education for the industrial development of the country.

JOB SUMMARY

Advert No: KNP/GC/ICT/13/11/2026Duties and ResponsibilitiesResolving network-related user support requests, diagnosing connectivity problems, troubleshooting incidents and escalating complex network issues to the appropriate technical personnelInstalling, configuring, administering and maintaining network infrastructure, including routers, switches, wireless access points, network printers and other network devicesMonitoring network performance, availability and connectivity, identifying faults and implementing corrective measures to ensure reliable access to Polytechnical ICT servicesConfiguring and maintaining local area networks (LANs), wireless local area networks (WLANs), structured cabling, network ports and related connectivity infrastructureImplementing approved network security measures, including access controls, VLAN segmentation, firewall rules and secure wireless configurations, in accordance with Polytechnical ICT policiesAdministering network services and protocols, including TCP/IP, IP addressing, subnetting, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS) and network authentication servicesMaintaining network documentation, including network diagrams, IP address registers, device configurations, equipment inventories and records of network incidents and changesConducting routine network maintenance, configuration backups, firmware updates and connectivity tests, and documenting the results to support network reliability and service continuityPreparing technical specifications for network equipment, connectivity solutions and related ICT infrastructure, and providing technical advice on network installations, upgrades and replacementsGuiding user departments on network connectivity, access to Polytechnical ICT resources and the proper use of network facilities, and performing any other related duties as may be assignedRequirements for AppointmentBachelor’s degree in Computer Science, Information Technology, Information and Communication Technology, Computer Engineering, Telecommunications Engineering, Electrical and Electronic Engineering, Business Information Technology, or equivalent ICT-related qualificationProfessional certification in computer networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, Huawei HCIA-Datacom, MikroTik Certified Network Associate (MTCNA) or equivalentPractical skills in installing, configuring and troubleshooting routers, switches, wireless access points and structured cabling, gained through industrial attachment, internship or practical workWorking knowledge of TCP/IP, IP addressing and subnetting, VLANs, DHCP, DNS and network security, and Windows Server or Linux server administrationKnowledge of network monitoring tools, IP telephony (VoIP) and IP-based CCTVMembership of a relevant professional body, such as the Computer Society of Kenya (CSK) or the ICT Society of Kenya (ICTSK)How to ApplyInterested candidates who meet the above criteria should submit a cover letter, a detailed CV, and attach copies of National Identity Card, relevant professional and academic certificates and transcripts. Applications should be addressed to: The Principal, Kabete National Polytechnic, P.O. Box 29010-00625, NAIROBI. Or by email to: info@kabetepoly.ac.ke Applications must reach the undersigned not later than 5.00 pm on 1st December 2026. Please note that only shortlisted candidates will be notified.

REQUIRED SKILLS

Troubleshooting, Router and switch management, IT equipment installation and configuration, Cold and heat administration, Network monitoring, diagnosis, Windows server management and operations, IT support, System administration, Basic computer maintenance

REQUIRED EDUCATION

Bachelor’s degree

Source: Fuzu Africa

Originally posted by source: 2026-11-10

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