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Sidian Bank

ABOUT THE COMPANY

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.

JOB SUMMARY

ACADEMIC BACKGROUNDUniversity degree in Commerce, Finance, Accounting, Economics, Business Administration, Law, Risk Management, Operations Management or a related discipline.Master’s degree, professional banking qualification, compliance certification, risk management certification or project/process improvement qualification will be an added advantage.WORK EXPERIENCEAt least eight (8) to ten (10) years’ experience in banking operations, customer onboarding, KYC/CDD, account services, product operations, service operations or operational risk management.At least five (5) years’ experience managing teams, service levels, operational controls, stakeholder expectations and regulatory-sensitive processes in a financial institution.SKILLS & COMPETENCIESStrong knowledge of customer lifecycle operations, KYC/CDD/EDD, AML/CFT/CPF, account services, instruments, banking products, core banking systems, workflow management and operational controls.Excellent leadership, stakeholder management, judgement, analytical thinking, reporting, communication, service management, coaching, escalation management and process improvement skills.

REQUIRED SKILLS

Credit handling, Bank management, Cashier operations, Call center management

REQUIRED EDUCATION

Bachelor’s degree


Source: Fuzu Africa

Originally posted by source: 2026-11-09

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